Return Policy
1. No Returns or Exchanges
Once an order is placed and shipped, we do not accept returns, exchanges, or cancellations. We strongly encourage you to carefully review your order before completing your purchase. Please make sure the correct size, color, and item are selected.
2. Damaged or Defective Items
In the rare case that you receive an item that is damaged or defective, please contact us within 14 days of receiving the product. We will assist in resolving the issue by offering a replacement or refund for defective items.
3. Order Accuracy
We are not responsible for any errors in the order placed, such as incorrect shipping details, or selecting the wrong product. Please ensure that your shipping and order details are correct before submitting your order.
4. Exceptions
Some items may be excluded from this no return policy due to hygiene reasons or special circumstances. Please check the product description or contact us directly for more information.
If you have any questions or concerns about our no returns policy, feel free to reach out to us at contact@captuur.store